Victoria Daly Regional Council
Victoria Daly Regional Council
Victoria Daly Regional Council

Centrelink Officer - Kalkarindji

Job No: VDRC621
Location: Kalkarindji

Together, Growing Stronger

 

  • Earn an attractive remuneration package $59,037 per annum plus super 
  • 6 weeks of annual leave plus 10 days of personal leave, and more!
  • Ongoing professional development opportunities tailored to your career growth.
  • Remote area allowance, salary sacrifice options.

About Victoria Daly Regional Council

Victoria Daly Regional Council is dedicated to fostering strong, safe, and interconnected communities throughout our region. We collaborate closely with residents, Traditional Owners, and local partners to deliver reliable services that enhance community well-being, stimulate regional growth, and promote long-term sustainability.

As a responsive and customer-focused organisation, we take pride in our commitment to quality service. Our teams are passionate about strengthening local capabilities and ensuring that the diverse needs of our communities remain central to everything we do.

For more information, please visit our website: Home - Victoria Daly Regional Council 

The Opportunity Awaits

Victoria Daly Regional Council is looking for a friendly and community-focused Centrelink Officer to support local residents in accessing Centrelink services. In this role, you will help customers use online systems, understand their Centrelink options, meet their reporting requirements, and access the support they need. You will provide quality customer service, assist with enquiries, and help connect community members with important government services in a culturally respectful environment.
To view the full position description, click here

Why You'll Love This Role

Make a real difference in your community by helping people access essential services and support when they need it most.

What your day will look like, but are not limited to: 

  • Provide face-to-face support to customers on how to use the online self-help services that are available, including Centrelink service products.
  • Assist customers to lodge claim forms and documents.
  • Keep procedures and workflows up to date to ensure service delivery is consistent and efficient.
  • Manage documents and records in accordance with Services Australia policy.

The Ideal Candidate Profile

We're looking for someone who enjoys helping people and providing great customer service. You'll have good communication and computer skills, strong attention to detail, and be able to work both independently and in a team. Experience in customer service, administration, or knowledge of Centrelink services is desirable.

You will bring: 

  • Previous experience in Centrelink, government services or community services (Desirable).
  • Ability to maintain confidentiality and follow procedures.
  • Strong communication and interpersonal skills.

Other Requirements 

  • Criminal History Check (recent, within 3 months).
  • A current Working with Children’s Card (Ochre Card).
  • A current unrestricted Drivers Licence.

How to apply

 If this sounds like you - we would love to hear from you!  VISIT OUR WEBSITE - Careers - Victoria Daly Regional Council 

Applications Close: - 13 August 2026.

Connection  -  Sustainability  -  Accountability  -  Collaboration 

To be considered for this position, applications must be submitted through our website and address the selection criteria. Applications that do not meet these requirements may not be considered.
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Our Vision

Our vision from 2026-2030 is about creating a future where Council and our communities thrive together. It focuses on building strong foundations delivering reliable core services, supporting our community wellbeing and driving regional prosperity.

To be a trusted partner, delivering core services that support safe and connected communities.


Our Mission

Our mission statement is the driving force that turns our vision into reality. It defines how we operate through leadership that inspires trust, decisions that reflect responsibility and a workforce equipped to serve their communities.

Together we will provide reliable services and programs. Guided by sustainability, accountability and collaboration, we will develop a skilled, connected workforce, improve public trust and build resilience.
Victoria Daly Regional Council