Centrelink Officer

• Work effectively and respectfully within the Yarralin community.
• Engage with customers to facilitate access to Centrelink services.
• Manage documents and records in accordance with Council policy.

About Victoria Daly Regional Council

Victoria Daly Regional Council is committed to serving our diverse communities with integrity and respect. We strive to create a positive impact through our services and programs, ensuring that all residents have access to essential resources and support.

Our organization values collaboration and inclusivity, aiming to empower our staff to make meaningful contributions to the community. Join us in our mission to foster a vibrant and supportive environment for all.

For more information, please visit our website: https://www.victoriadaly.nt.gov.au/

Role Overview

The Centrelink Officer plays a crucial role in delivering Centrelink services to the Yarralin community. You will be responsible for providing assistance and guidance to customers, ensuring they can effectively utilize the suite of self-service options available. Your work will involve educating clients on processes and requirements, particularly for job seekers, to help them navigate their obligations and access necessary support.

This position requires a commitment to cultural sensitivity and awareness, as you will be interacting with a diverse range of individuals from various backgrounds. Your ability to communicate effectively and empathetically will be essential in fostering trust and ensuring clients feel supported.

The ideal candidate will have a passion for community service and a desire to make a difference in the lives of others. You will bring strong communication skills and an understanding of the challenges faced by job seekers in the community.

To view the full position description, click here

 To be successful in this role, you will need to possess the following: 

• Previous experience in Centrelink, government services or community services (desirable)
• Ability to maintain confidentiality and follow procedures.
• Strong communication and interpersonal skills.
• Commitment to cultural sensitivity and community engagement.

Other Requirements or ability to obtain

1. Criminal History Check
2. A current Working with Children’s Clearance (Ochre Card)
3. A current unrestricted Australian Drivers Licence

What you get in return?

• Full Time Permanent employment
• Level 2.1 - Salary $59,037 (plus superannuation contributions)
• 6 weeks of Annual Leave
• 17.5% leave loading and 10 days of personal leave,
• Professional development with opportunities for growth.

How to Apply

VISIT OUR WEBSITE - Careers - Victoria Daly Regional Council 

Applicants who do not apply through our website and addressing Selection Criteria may not be considered.

Don’t miss out – Applications close on 25.02.2026