• Earn an attractive remuneration package of $84,656.65. 
• Benefit from a comprehensive range of perks
• Remote area allowance, salary sacrifice options
• 6 weeks of annual leave plus 10 days of personal leave, and more!

Our passion for community is at the heart of everything we do

Our vision is to be a leader within the Australian Local Government and develop a broad range of strategies that will help shape our vision for the region through excellent service delivery and community engagement. We also aim to build one of Australia's most sustainable, vibrant, and diverse regions. Victoria Daly Regional Council runs a range of programs to engage the Indigenous communities.

For more information, please visit our website: https://www.victoriadaly.nt.gov.au/

How you’ll make a difference

Victoria Daly Regional Council is looking for a full-time Community Care Support Officer - North based in Katherine, NT. 

As part of the Community Care team, the Community Care Support Officer will provide administration and data collection support across all community services programs within the North Zone. Working in accordance with Council Regional Plans, policies, relevant legislation and funding requirement, the role will report to the Community Care Zone Manager - North. 

More specifically, your responsibilities include but are not limited to:

• Provide overall office support to all staff in communities working with people supported by the
  NATSIFAC, Home Care Program, Commonwealth Home Support Program, and the National
  Disability Insurance Scheme.
• Ensure that tasks are performed efficiently, professionally and within deadlines across all the
  community care Northern zone sites under Vic Daly region.
• Execute preparation of delegated word processing tasks such as letters, memos, case notes,
  training materials, reports, and prepare photocopying, collation and binding of materials or
  reports as required.
• Maintain Community Care Registers such as Chemical Register, PPE Register, Visitor Sign
  in/out Register and appropriate suppliers and stock list for ordering of client consumables
  and equipment.
• Record Community Service Staff Meeting minutes and distributing to staff in a timely manner
  including providing weekly update/meeting notes to the Community Care Zone Manager
  North on progress of actions.
• Organize weekly team meeting via Microsoft Teams with each community services team leader in
  the North zone and get an update on vehicles, assets, IT issues and or service delivery needs.
• Travel out to remote communities regularly to support staff on the site ensuring they have enough
  support to work in limited conditions.
• Support the Community Care Zone Manager North by maintaining accurate client profiles in
  Etools, ensuring all data, files, reports, and pricing are regularly reviewed, updated, and
  managed.
• Support the Community Service Team Leaders with completion of compliant Shift Reports for the
  Finance & Compliance Co-Ordinator North zone in a timely manner.

Please click here to see the full position description.

As the Victoria Daly region has a large Aboriginal and Torres Strait Islander population, you will need to ensure cultural sensitivity and awareness across all activities.

Additionally, you will join with the following skills and background:

• Extensive experience in performing administrative tasks, coordinating, and facilitating
• Well-developed communication and negotiation skills and the ability to be sensitive.
• Ability to work in a challenging, culturally diverse environment and respect the values, customs,
  preferences and beliefs of participants and their families.
• Ability to be flexible and enthusiastic towards undertaking a variety of tasks that actively
  support participants and consumers lives.
• Ability to maintain privacy and confidentiality.
• Strong interpersonal skills, including negotiation skills and the ability to manage conflict in
  a professional manner
• Prepared to undertake extensive travel to work in very remote communities.
• Demonstrated ability to be flexible, plan workload and manage competing priorities.
• Demonstrated commitment to work respectfully and inclusively with Aboriginal and Torres Strait
  Islander and culturally and linguistically diverse people.
• Demonstrated currency of pandemic and job specific vaccinations (and boosters)
• A sound knowledge of the principles of Work Health and Safety.

As the ideal candidate, possessing excellent interpersonal communication skills, the ability to multitask and negotiate, and a professional approach to problem-solving are key. This role is for someone adaptable, flexible, and capable of meeting deadlines, making them a perfect fit for our dynamic team environment.

A rewarding role - in more ways than one

The successful candidate will enjoy rewarding work in a part of the world rarely seen by outsiders. 

 You will also receive access to a range of additional generous perks, including:

• Remote area allowance of $1,206.60 per annum
• Salary sacrifice options available - increase your take-home pay
• 6 weeks of Annual Leave + 17.5% Leave Loading
• 10 days of Personal Leave
• Travel allowances
• Flexible working arrangements
• Paid training and study leave
• Ongoing professional development opportunities 

Ready to Apply?

Are you experienced in leadership and are looking for a role where you can support diverse programs and remote communities?

Apply Now!

The closing date for this position is 25th of June 2025.